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Quality
Management Systems
EQUATE's Quality and Environmental
Policy
As a world-class corporation, EQUATE Petrochemical Company is
committed to:
- Use of best practices across our business, striving for
the highest levels of customer satisfaction, safety and
a clean environment
- Identification and compliance with legal and other requirements
applicable to environment and products
- Prevention of pollution and resource conservation
- Continual improvement in quality and environmental management
systems
This is achieved through establishing, implementing, and maintaining
management systems meeting the requirements of ISO 9001 and
ISO 14001
The Philosophy
of Our Quality Management System
It is our customers who keep us in business. We nurture this
vital relationship using a customer-driven business management
system. Customer relationship management is a key element in
this system, determining the scope of the quality system. It
co-ordinates the efforts across our multi-faceted company to
meet or exceed customer requirements. Because these requirements
are evolving all the time, we maintain high standards and aim
for continuous improvement that keeps pace with changing customer
expectations.
The commitment of our staff enables us to meet our objectives.
Each employee then has two main responsibilities: the first
is to do the job, and the second is to improve the way in which
the job is done.
The basic elements of EQUATE's Quality System are shown in this
diagram.
Strong leadership is also essential to the strength and success
of the company. Inspired by leaders who manage by example, employees
are committed to fulfilling their respective roles to meet the
company's vision and objectives. |
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